Privacy & Security

Hasi Games' Privacy Policy

Your personal information matters to us. This policy is designed to be transparent about how we collect, use, and protect your data.

Last updated: January 2026

How We Protect Your Information

What we do to protect your privacy at Hasi Games

SSL Encryption

All your data is secured with 256-bit SSL encryption, transmitted with bank-level security.

Your data is never sold

Your personal information is never sold to third parties. Your privacy is our priority.

Your Control Over Your Data

You can view, correct, or request deletion of your data at any time.

Secure Servers

All data is stored on secure servers and reviewed regularly through security audits.

Cookie Transparency

We clearly explain which cookies we use and why. You have full control over your cookie preferences.

Marketing Opt-Out

Opt out of any marketing communication with ease — one-click unsubscribe is available.

1 What Information We Collect

Hasi Games collects certain personal information to provide you with the best betting experience and to keep your account secure. We only collect what is truly necessary — nothing more.

Information collected during registration:

  • Full name (as per National ID)
  • Mobile number
  • Email address (if provided)
  • Date of Birth (for age verification)
  • Password (stored in encrypted form)

Information collected during KYC verification:

  • Photo of National ID or passport
  • Selfie or live verification photo
  • Proof of address (where applicable)

Automatically collected information:

  • IP Address & Device Information
  • Browser type and operating system
  • Platform activity logs (bets, logins, payments)
  • Location data (country/region level only)
  • Cookies and session data

Our commitment to transparency: Hasi Games never stores sensitive information such as bank account numbers directly without your consent. Payment details are always processed through encrypted channels.

2 How Your Data Is Used

Hasi Games Your data is used only for specific, legitimate purposes. The table below clearly outlines exactly how we use your information:

Purpose What information is used Legal Basis
Account creation and management Name, Mobile, Email Contractual Requirements
Identity Verification (KYC) ID document and selfie Legal Obligation
Payment Processing Mobile number, transaction logs Contractual Requirements
Fraud Prevention IP address, device info, and activity logs Legitimate Interest
Customer Support Contact details, account history Contractual Requirements
Promotional Communications Mobile, Email Consent (opt-in)
Platform Improvement Usage patterns and activity data Legitimate Interest

Your data will not be used for any purpose beyond those specified above. If we ever need to use it for a new purpose, we will obtain your consent again.

3 How long your data is retained

Hasi Games Your data is never retained beyond what is necessary. All information is stored for as long as your account remains active.

  • Account Information: Up to 5 years after account closure (for legal compliance purposes)
  • Transaction Records: Minimum 5 years (as required by Anti-Money Laundering regulations)
  • KYC Documents: As directed by regulatory authorities
  • Activity log: Up to 12 months
  • Marketing data: Deleted immediately upon opt-out
  • Cookie data: Varies by cookie type (30 days to 1 year)

Some data may not be deletable before a certain period due to legal obligations — you will be informed if this applies to your request.

4 Sharing information with third parties

Hasi Games Your data is never sold. However, limited information may be shared with trusted partners where necessary to deliver our services:

  • Payment processors: bKash, Nagad, Rocket — only the information necessary to complete transactions
  • KYC Verification Service: Licensed providers for identity verification
  • Technology Service Providers: Hosting, security, and customer support tools
  • Fraud prevention services: To detect suspicious activity

We are legally required to provide information in response to valid requests from law enforcement or regulatory authorities. In such cases, we will share only the specific data that has been requested.

Important: We have strict data processing agreements in place with all third-party partners. They may only use your data for the specific purpose for which it was shared.

5 Cookie Policy

Hasi Games This website uses cookies. Cookies are small text files stored in your browser that help improve the platform's functionality.

Types of cookies we use:

  • Essential cookies: Login sessions and security tokens — these are essential for the platform to function and cannot be disabled.
  • Performance Cookies: Page usage frequency and loading times — used to improve platform performance.
  • Functionality Cookies: Language preference, theme settings — helps remember your preferences.
  • Marketing cookies: Used to show relevant offers. You can disable this at any time.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the platform.

6 Your Rights

Hasi GamesAs a member of, you have certain important rights over your personal information:

Right to Know

You have the right to request a copy of the data we hold about you.

Right to Rectification

You can request that incorrect or outdated information be updated.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You can request that processing of your data be temporarily paused.

Data Portability

You can request a copy of your information in a readable format.

Right to object

You may object to the use of your data for specific purposes.

To exercise these rights support@hasigames.comto send us an email. We'll respond within 30 days.

7 Security Measures

Hasi Games Industry-standard technical and organizational measures are in place to protect your data. Our security framework is regularly reviewed and updated.

  • 256-bit SSL/TLS Encryption: All data transmission is secure
  • Encrypted Password Storage: Passwords stored using bcrypt hashing
  • Two-factor authentication (2FA): Additional security layers
  • Regular security audits: Tested by third-party experts
  • Suspicious Activity Monitoring: 24/7 automated monitoring
  • Data backup: Regular secure backups
  • Restricted access: Only authorized staff can access data

In the event of a security breach, we will notify affected members within 72 hours and take immediate protective measures.

8 Protection of Minors

Hasi Games For users aged 18 and above only. We never knowingly collect personal information from minors.

Age is verified at registration. If we discover that a minor has created an account, it will be closed immediately and all associated data will be permanently deleted.

Parents and guardians are urged — if you believe your child is using this platform, please support@hasigames.comto get in touch.

9 Privacy Policy Changes

Due to business changes, new regulations, or technological improvements Hasi Games This Privacy Policy may be updated from time to time. The date of any changes will be shown under "Last Updated" at the top of the page.

  • You will be notified of significant changes via email or in-app notification
  • Continued use of the platform after any changes constitutes acceptance of the updated policy
  • If you object to any changes, please contact us before closing your account

If you need a previous version of our privacy policy, please contact our support team.

10 Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team will handle your matter with care.

  • Email: support@hasigames.com
  • Live chat: Log in to the platform and chat with us directly
  • Response time: Within 48 hours (on business days)

Data protection requests: To view, correct, or delete your information, send us an email with "Data Request" in the subject line. We will respond within 30 days after verifying your identity.

Start Betting on a Secure Platform

Your data is safe — register with hasi games now and claim your welcome bonus.

FAQs

Frequently Asked Questions About Our Privacy Policy

No, hasi games never sells your personal data. Only the limited information necessary to deliver our services is shared with partners, and all of them are bound by strict confidentiality agreements.

Send an email to support@hasigames.com with the subject line "Data Deletion Request". Once your identity is verified, your data will be deleted within 30 days, provided there are no legal restrictions.

Only country- or region-level location data is derived from your IP address — this is required for fraud prevention and legal compliance. Precise GPS location is never tracked.

You can opt out of marketing communications via Notification Options in your Account Settings, or by clicking the "Unsubscribe" link in any message. Changes take effect within 48 hours of your request.

Yes. All payment transactions are secured with 256-bit SSL encryption. We do not store card numbers or bank account details directly — only licensed payment gateways are used.
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